Frequently Asked Question

Staff may follow these steps to connect a personal device to the WiFi. This connection only provides access to the Internet and no internal resources. The steps below must be completed in each building you visit to establish the connection.

If you are having trouble, you might have to tell your device to "forget" the APS Staff and set it up again:

Android: https://support.google.com/fi/answer/6183600?hl=en#zippy=%2Cdelete-re-add-network

Different versions of Android have different screens when connecting to enterprise wifi networks.  Here's how to check which version of Android is on your device: https://support.google.com/android/answer/7680439?hl=en

Android version 10 and below:

1. Select the APS Staff WiFi network.
   
2. Enter your Windows username and password when requested.
3. On an Android device, under CA Certificate, select "Don't Validate", then tap Connect.
   
   
   
   
4. You device should now be connected to the APS Staff WiFi.

Android version 11:
Android version 11 has a known issue connecting to RADIUS protected networks.  We are still working on a solution.

Android version 12+:

1. Select the APS Staff WiFi network.
2. Enter the following values where requested:
   1. EAP method = PEAP
   2. Phase 2 authentication = Automatic or MSCHAPv2
   3. CA Certificate = Trust on First Use
   4. Identity = your Windows username
   5. Anonymous Identity = leave blank
   6. Password = your Windows password
      
      
3.  Select save or next to move to the next screen.
4. When prompted, select YES when asked if the network is trusted.

About trusting the certificate - Android:
Android devices do not allow trusting of self-generated certificates when connecting. Selecting "don't validate" does not mean the transmission is not secure - it means Android can not verify the authenticity of the certificate. Since the certificates are generated on our in-house server, Android devices do not know to inherently trust the certificate used to encrypt the WiFi traffic.