Frequently Asked Question

How do I add or change my 2FA method for Windows Logins using Duo?
Last Updated 10 months ago

To add or manage your verification methods with Duo:

  1. Visit

  2. Log in with your email address and Windows password.
  3. When prompted for your verification method, choose cancel, then select Other Options, then Manage Devices.

  4. You will need to then perform a verification using one of the provided options. After verification, you can add and remove additional methods. More information about enrollment and use of each verification type can be found in the Duo End-User Guide.

  5. If you choose to enroll a USB hardware token, you must contact the IT Helpdesk to link that token to your Duo account. This is currently not possible from the self service portal. The token can not be used for Windows Login verification until this is completed.

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