Frequently Asked Question

I can not log into Windows when my computer is offline.
Last Updated 10 months ago

Check that your device is connected to the internet. Look at the icons in the lower right corner. If you see the "no internet globe", click on it and connect to a wireless network (or turn off airplane mode). If you can not get the device online, see the offline mode steps below.

Windows Login with Duo without an Internet connection:

  1. If you believe you may need access to your Windows PC without an internet connection, follow these steps to set up Duo for offline authentication.

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